Frequently Asked Questions

Get quick answers to common questions about LiveTok.

Account Management

How do I reset my password?

Use the “Forgot Password” link on the login page or contact us at hello@livetok.ai

How do I cancel my subscription?

Contact us at hello@livetok.ai or through the AI Agent in your dashboard

Can I get a demo?

Absolutely! Contact hello@livetok.ai to schedule a personalized demo

Billing & Plans

Can I change my plan?

Yes, you can upgrade or downgrade anytime from your dashboard under Settings > Billing

Do you offer refunds?

Please refer to our refund policy or contact hello@livetok.ai for specific situations

Security

How do I report a security issue?

Email security concerns to hello@livetok.ai with “SECURITY” in the subject line

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